Privacy Policy

1. Introduction

Welcome to Oddevity ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.oddevity.com and use our services.

Oddevity is an IT services and consulting company registered in Mahesana, Gujarat, India, specializing in Odoo ERP implementation, AI automation, and business consultancy. By accessing our website or engaging our services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Information You Provide to Us

When you contact us through our website, book a consultation, or engage our services, we may collect:

• Contact information: Name, email address, phone number
• Business information: Company name, industry, role, project requirements
• Communication data: Messages sent through our contact forms, emails, or calls
• Project data: Business process information, technical specifications, and system access credentials shared during engagements

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

• Device information: Browser type, operating system, screen resolution
• Usage data: Pages visited, time spent on pages, referring URLs
• Network information: IP address, approximate geographic location

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To respond to your inquiries, provide consultations, and deliver our ERP implementation, AI automation, and consultancy services
• Communication: To send you project updates, follow-up communications, and service-related notifications
• Newsletter: To send you our biweekly newsletter on ERP and AI insights (only if you have opted in)
• Website improvement: To analyze usage patterns and improve our website experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Vetted technical specialists and service partners: We may share relevant project information with trusted technical specialists who assist us in delivering our services. These partners are bound by confidentiality obligations and are only given access to information necessary to perform their specific tasks.
• Infrastructure providers: We use third-party hosting and cloud infrastructure services to operate our website and deliver services. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority under applicable Indian or international law.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with appropriate notice provided.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

6. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures, including:

• SSL/TLS encryption for all data transmitted through our website
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates
• Secure credential management for project-related access

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form inquiries: Retained for up to 2 years after your last interaction, unless you request earlier deletion
• Project data: Retained for the duration of the engagement plus 3 years for support and legal compliance purposes
• Website analytics: Anonymized data retained for up to 26 months

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Under Indian Law (IT Act, 2000 & IT Rules, 2011)

• Right to access your personal information held by us
• Right to request correction of inaccurate data
• Right to withdraw consent for data processing

Under the Digital Personal Data Protection Act, 2023 (DPDPA)

• Right to access a summary of your personal data
• Right to correction and erasure of personal data
• Right to grievance redressal
• Right to nominate another person to exercise your rights

For EU/EEA Residents (GDPR)

• Right to access, rectification, and erasure of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at hello@oddevity.com. We will respond to your request within 30 days.

9. International Data Transfers

Our primary operations are based in India. If you are accessing our website or services from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our services, you consent to the transfer of your information to India, where data protection laws may differ from those in your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites, including LinkedIn, social media platforms, and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit through links on our site.

11. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

As required under Indian law, the Grievance Officer shall acknowledge your complaint within 48 hours and resolve it within 30 days from the date of receipt.