Ongoing Support

Your Odoo System Shouldn't Break When We Leave

Every implementation includes 90 days of support. After that, choose a plan that fits, or simply call us when you need us.

What Our Support Covers

Something not working as expected? We diagnose and fix it, usually within the same business day.

Stay on the latest Odoo version. We handle the migration, testing, and deployment so you don't have to.

Business needs evolve. We add new modules, reports, and automations as your operations grow.

We keep your system secure with regular security updates and best-practice configuration reviews.

New hires? New module? We provide refresher training sessions so your whole team stays confident.

Slow queries, bloated databases, sluggish reports. We optimize everything for speed.

1

Email, WhatsApp, or call. Describe what's happening, include screenshots if you can.

2

Within a few hours, we'll tell you what's wrong, what caused it, and how long the fix will take.

3

We implement the fix in a staging environment, test it, and deploy to production. Zero downtime.

4

We document the fix and set up monitoring to prevent recurrence. Your system gets better over time.

Critical Issues
(system down)

Standard Issues
(bugs, errors)

Feature Requests
(new development)

Whether you were implemented by us or someone else, we can help. Let's assess your system and create a support plan.